Refund policy

Perishable Products

Due to the perishable nature of our products, we do not accept returns.

Damaged or Incorrect Orders

If your order arrives damaged, thawed beyond safety limits or contains the wrong items, please contact us within 24 hours of delivery. Email us at manager@cherokeelocker.com with your order number and photos of the product and packaging.

Refunds or Replacements

If your claim is approved, we will issue a refund or send a replacement order at no additional cost. Refunds will be credited to the original payment method and may take 3–5 business days to process.

Contact Us

If you have questions or need help with your order, please contact our customer service team:

manager@cherokeelocker.com
(712) 225-2185
Monday–Friday, 8 a.m.–4 p.m. CST

Thank you for choosing Cherokee Locker — Locally Owned. Quality Driven